Shipping Policy

Shipping is calculated via the website. Alternative shipping

Return Policy

100% refund of purchased product minus S/H charges and any product damage that is incurred. If we sent a product that is not what you ordered to the specifications of the website, then we will incurr the costs associated with correcting the order.

Warranty:

Equinox Industries will repair or replace, at its option, any original equipment which Equinox determines to be defective in materials or construction.  This warranty is offered to the original purchaser for five years following the date of purchase.  There is no charge, but the defective part must be returned to Equinox, postpaid, accompanied with a description of the defect and the date and place of purchase.

     Equinox cannot be responsible for failure due to improper assembly, modification of parts, abuse, accidental damage, and /or normal wear.

     Equinox makes no warranty of merchantability of the goods or fitness of the trailer or hitch for any particular purpose.  The purchaser shall be solely responsible for determining the adequacy of the product for the purpose for which it is used.

Equinox Industries makes no warranty of any kind expressed or implied,  except as stated above.  Equinox Industries neither assumes nor authorizes any person to assume for Equinox any other liability in connection with the goods sold.  There are no oral agreements or warranties collateral to affecting the warranty agreement.

Privacy Statement

For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes.

If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company.

Terms of Use Statement

You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.